When it comes to what you say regarding pretty much anything to your tenant, a good rule of thumb is to not share any more than is necessary. Raising rent? You don't owe the tenant an explanation. Changing a policy? Again, you don't owe them anything other than proper notice. Listen as David shares a story about how an owner shared too much regarding an upcoming raise in rent and how that is likely going to cost the owner in the long run.
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